FAQs
DELIVERIES
How can I order?
There are various ways on how you can order from us:
(1) Order here, through our website -- easiest!
(2) Order directly from our Viber or Whatsapp Hotline : +63 939-536-6755
(3) Order via our Instagram or Facebook pages
• Facebook
(4) Via GrabFood
(5) Via Foodpanda
How can we get our orders?
(1) DELIVERY
Order from our website and choose 'Delivery' method.
We will calculate the delivery fee for you.
(2) PICK-UP
You may also have your orders picked up. Kindly indicate as notes the chosen Pick-up point and the date/time of pick-up.
*Kindly confirm with us first your pick-up point.
How much is the delivery fee?
It would depend on where your location is. If you order through the website, you will see the total for the delivery as well. Delivery fees will be shouldered by customer.
How long before I receive my orders?
If within Metro Manila, you will receive it within the day. Please allow us 1-4 hours for the delivery time. If you order beyond 4:00pm, your orders will be processed the following day. We will notify you once your orders are being prepared and when it is about to be delivered.
If Provincial orders, it would depend on the courier and your location. We will send you the tracking details for this.
Daily cut-off for provincial orders is 2:00pm.
We ship out provincial deliveries on Mondays and Thursdays, every 3pm.
PAYMENTS AVAILABLE
If via Website
• Credit Card
• Cash-on-Delivery
• Online Banking
• GCash / PayMaya
If via Direct Order (IG/FB/Viber/SMS)
• Online Banking
• GCash / PayMaya
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We humbly ask for your patience and understanding as we accomplish to deliver our products to each and every one of our dear customers.
Thank you !
